I'm not sure if this is in the right part of the forums but I really don't know where to put it otherwise. I bought the Jericho Hot Drive kit from the JT store many years ago and upon returning now I can't access any parts of the kit not even the Hot Drive hood or louver window panels.
I submitted a ticket like a week ago but support hasn't gotten back to me other than an automated email. I still have one of the ingame mails they sent me when I bought the pack but I just don't have the parts anymore. Is there anyone I can message directly about this or anything more I can do than just wait and hope that support hasn't ignored me?